Cheecolicious Privacy Policy
Who we are
We are Cheecolicious
Our website address is: https://www.cheecolicious.com
Personal details
When you place an order you provide us with your personal details. In agreement with your order you accept that we use and store your details to proceed with your order. You are, under the Privacy Act entitled to have the information we have stored about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. If so, please contact us. We treat all information confidentially and never sell it to others.
Cookies
Please read our cookie policy.
What personal data we collect and why we collect it
Shopping with us
While you visit our site, we’ll track:
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Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
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Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
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Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
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Send you information about your account and order
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Respond to your requests, including refunds and complaints
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Process payments and prevent fraud
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Set up your account for our store
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Improve our store offerings
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Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Email marketing
We use the information above to send emails about products that are most likely to be of interest to you. These occasional emails let you know about any promotions that we may have along with any new products that we have introduced. You can opt out of receiving these at any time through the unsubscribe link provided in every email. We never share nor sell your email address and consent.
The platform we use to manage our mailing list and send emails is Brevo (formerly SendInBlue). Please see the Brevo Privacy Policy for more details.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
Payments
We accept payments through Braintree(PayPal) and Stripe. When processing payments, some of your data will be passed to these payment service providers, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Braintree Privacy Policy and Stripe Privacy Policy for more details.
Delivery
In order to deliver your goods your name, shipping address and contact details may be shared with carriers in order that they can deliver and track your parcel.
Analytics & Advertising
We use google analytics to monitor which pages are visited on our website and where visitors come from. We then utilise this data to target relevant ads to to users via Google AdWords.
Please see the Google Privacy Policy for more details
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at cheecolicious.biz@gmail.com or by mail using the details provided below:
88b Main Street, Pembroke, SA71 4, United Kingdom