RETURNS AND REFUNDS

Cheecolicious Return Policy

At Cheecolicious, your comfort and satisfaction matter deeply to us. If something isn’t quite right, we’re here to help.

Returns & Exchanges

We accept returns on unused, unwashed items in their original condition and packaging within 30 days of delivery.

Because pads and menstrual products are intimate items, we cannot accept returns on any used or opened products for hygiene and safety reasons.

Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.

To start a return, email us at cheecolicious@gmail.com  with your order number and item details.

Damaged or Incorrect Items

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery and include:

• Your order number

• A clear photo/video of the issue

We will replace or refund the item promptly.

Refunds

Once your return is received and inspected, we’ll notify you of approval.
Approved refunds are issued back to your original payment method.

Refunds will be initiated within 15 days of approval.
Processing times may vary depending on your payment provider.

Custom Orders

Custom or made-to-order pads are non-refundable unless they arrive faulty.

Cancellations

Orders may be cancelled within 24 hours, provided they haven’t been processed or shipped.

Exchanges

Due to the sensitive hygienic nature of our product, we cannot offer exchanges.

Questions?

We’re always here to help.
📧 cheecolicious@gmail.com